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Shipping & Returns

Payment Options

We accept all major credit & debit cards, online payment transfer from Malaysian banks such as Maybank2u, CIMBClicks, Hong Leong Connect and more as well as payment by Paypal through our Online Payment Gateway provided by iPay88.

All payments are made in Ringgit Malaysia. If your credit or debit card does not operate in Ringgit Malaysia your card company will convert the transaction into your own currency on your statement.

All credit card and personal details that you send to us through the Internet are encrypted for your safety, which ensures they cannot be seen by anyone attempting to intercept your visit to our site.

Currency Options

You can view Futsalworks site in your desired currency by selecting it from the currency dropbox located within CURRENCY on the top right hand corner of our homepage.

We only accept payment in MYR at checkout, however upon selection of the preferred currrency we will, at this point, provide you with an approximate conversion.

*Please note your transaction will be subject to the Current Currency Conversion, which fluctuates daily, and your bank may charge you an International Transaction Fee.

Malaysian Orders:

Delivery by Poslaju Malaysia (Up to 3 Working Days)

All items are delivered by Poslaju to all Malaysian addresses. Unless specified, our delivery charge starts from RM11 per pair of shoes to locations in Peninsular Malaysia, Sabah & Sarawak. We aim to dispatch all orders within 1 working days (excluding Saturday, Sunday and Public Holidays) and depending on your location and availability of items, all items will usually reach you within one or two working days. Upon purchase, a tracking number will be emailed to you and you can track your package online at www.pos.com.my.

Please note that Poslaju delivery service requires a signature upon delivery. Please check the condition of the package before signing for it. If the package is damaged, please do not accept it. If you do accept it, you should sign for the package as ‘damaged’. If you fail to do this, Futsalworks cannot be held responsible for any missing or damaged items and will be liable for them.

A quick example on our delivery charges - please refer to individual products for the exact postage rate.

Item

Delivery Charge 1st Item

Delivery Charge 2nd Item

Futsal Footwear

RM11 to West Malaysia, Sabah & Sarawak

RM22 to West Malaysia, Sabah & Sarawak

Futsal Goalkeeper Gloves

RM5 to West Malaysia, Sabah & Sarawak

RM10 to West Malaysia, Sabah & Sarawak

Futsal Jersey

RM5 to West Malaysia, Sabah & Sarawak

RM10 to West Malaysia, Sabah & Sarawak

 

ASEAN Countries & Rest of the world

Delivery by Pos Malaysia (Using Posdaftar Air Parcel)

Postage rates and delivery times vary throughout the world and are determined by weight and zone. Your exact rate will be calculated in the shopping cart, based on your specific location and the items in your order.

Most international orders are shipped within two business days. Items can take up to 1-2 weeks before it arrives to the destination country.

Futsalworks is not responsible for any import taxes due on deliveries where payable in certain countries where this applies. Customs policies vary widely from country to country; you should contact your local customs office for further information.